Dec 18, 2014 Stay safe this Christmas with a licensed GetTaxi Posted in BLOG, News, Social, by GetTaxi team

Christmas party mode is in full swing, the streets are bustling with people looking to get home late at night and we all know that feeling of hanging around in the freezing cold. You want to get home quickly, easily and most importantly, safely.

Unlicensed minicabs are rife around the festive period and using one potentially puts you at risk. You have no guarantee about the background of the driver and you certainly don’t know how safe the vehicle is. That’s why GetTaxi would like to take this opportunity to remind you all of a very serious message this Christmas and New Year period:

Be sensible, be safe – never, ever use an unlicensed minicab.

If you know you’re going to be travelling home late after a night out, plan your journey home in advance, stick with friends and pay attention to your surroundings. Text a friend when your journey starts and then text them when your journey ends.

You can’t always tell if a minicab is booked or not, so take extra care and remember these simple tips to stay safe:

– The vehicle might have a licence sticker, but if you haven’t booked it with a licensed firm, it’s illegal and unsafe. All journeys with a licensed minicab must be booked through their operating office

– If a driver approaches you, or you approach them, this does not mean your ride is booked. This procedure is illegal. It means there is no record of the driver, vehicle or the journey intended. That makes it untraceable should something happen. Don’t risk it

– Just because a bouncer or someone with a clipboard has hailed you a minicab, it does not mean it’s booked. Ensure you are booking through an official office. The only cab you can hail legally is a licensed Black Taxi. If in doubt, find another solution to continue your journey

You can of course, avoid any of these issues with GetTaxi. We only work with London’s licensed Black Cabs. Your journey is recorded and there is access to a 24/7 customer care team to help you.

All our drivers are CRB checked, licensed and users get a confirmation of their taxi booking straight to their phone. We send you the vehicle registration number, driver name and their picture so you have total ease of mind, knowing you’re in safe hands. You can track your driver in the app, message them, or even give them a call if you need to.

GetTaxi also operates a Closed Door Policy. If you’re a woman travelling home alone late at night, our policy means that the driver will wait until they’ve seen you step into your house and close the door before pulling away. By simply downloading the app to your phone, you can book or even pre-book your GetTaxi home up to two weeks in advance.

Make sure you plan ahead and book now. That way you’ll stay safe and have the most amazing Christmas, just as you always intended to.

Merry Christmas & Happy New Year from everyone at GetTaxi.

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Dec 17, 2014 Be the no.1 party planner this Christmas with GetTaxi & KweekWeek Posted in BLOG, Events, News, Social, by GetTaxi team

Ho Ho Hello…

It’s December and it’s officially party season, meaning it’s time for you all to have a right ol’ Christmas knees up to see out 2014. We know you’ve got your GetTaxi sorted so you can sprint out of the office party as soon as you see the mistletoe make an appearance, but have you sorted the rest of your social get-togethers? Fear not festive friends.

We’ve teamed up with our fantastic new partner KweekWeek, the ticketing website and app that opens you up to fun and interesting events right on your doorstep. You can search for events by category, by your location and there’s even a brand-spanking new app update for you to stick your Clause into this Christmas.

Sorted your NYE plans yet? No, neither have we *groans*. Why not choose from one of these parties, KweekWeek (luckily) has last minute tickets still available: Bacanal NYE at Il Bottaccio or the ElectronicSessions Boat Party.

And don’t worry about printing out your tickets. That’s so two-thousand and late. Once you’ve bought your ticket using the app, it’s then stored on your phone. With you forever, joined at the hip until drunken loss do you part.

Hosting an event? You can also promote and list your parties on the app all in one clean dashboard. There’s a ton of cool features you can use including managing pageviews, attendee lists; you can even send newsletters and questionnaires to attendees. Get you being super organised amongst all the merry mayhem.

You can download KweekWeek for both iOS and Android, same as GetTaxi – so now you can have the two of us on your phone. Book your night out and pre-book your cab home. Life would only be easier if taxi rides were a fiver. Oh wait… they are.

Merry Christmas.

Love the GetTaxi Angels.

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Dec 1, 2014 25 days of Christmas treats from GetTaxi Posted in Behind The Scenes, BLOG, Competition, News, Social, by GetTaxi team


“Sleigh bells ring, are you listening…?”

We hope so. And listen up good because we’ve got a festive bundle of exciting updates for you, to get you fast-tracked into crazy Christmas mode. Read on for merry more info…

Advent Calendar

First up and live is the GetTaxi Advent Calendar. All you need to know is that we’re offering you the chance to win different prizes every day. There’ll be stuff from us and stuff from our amazing partners, so keep your eyes peeled. Because, what’s Christmas without a little giving?

You don’t have to be a hard-working elf to enter. Just head to our pages on Twitter, Facebook or Instagram each day to find out what the prize is and enter the competition. We’ll be offering Christmas pressies right up until 25th December so make sure you check back each day to be in for the win. Some days there will be multiple prizes on offer meaning more than one winner. Presents for everyone. Yeaaaah!

Cancer Research UK

Today also marks the kick-off of our very special partnership with Cancer Research UK (CRUK). This Christmas, GetTaxi want to encourage everyone to give as much as they can to a charity and cause that’s close to our hearts. We’re delighted to be working with CRUK to raise health awareness, a ton of donations and hope you can help us out here.

We’ll be running loads of fundraising activities across the next year with our drivers, staff and you, our loyal users and businesses, so watch this space for more info. If you want to, you can start helping now, by making a donation on our Just Giving page or by texting SOON48 to 70070, to donate £3.

Please share with your friends and families to help us beat cancer sooner – every donation is deeply appreciated. In terms of activities, here’s a couple of dates for the diary:

  • Winter Warmers Day: Is that a jumper or have my contact lenses gone haywire? Ah, it’s Winter Warmer Day – pay £2 to wear your favourite Christmas jumper, socks, or clothing on December 17. Text WARM81 to 70070 to donate and get involved
  • Donate in GetTaxi: Too much loose change in your pockets? Don’t get weighed down. There will be CRUK collection boxes and leaflets dotted about in 100 taxis, so you can use them to donate. If you spot the CRUK sticker in your taxi, ask your driver for more info

Christmas Party Planning

More eggnog Susannnnn? Another scherry Graham…..hic….er? This is a trying time of year for the busy worker. Hangovers and meetings don’t mix. That’s why we want to help you organise yourself ahead of the party season.

Even if you’re in a mess, your travel doesn’t have to be. GetTaxi for Business is ready and waiting to sort your Christmas party travel in a flash. Sign up for a business account and your team can book their taxis easy peasy. You get flexible technology, e-reporting, priority booking and much more. The best part is there’s no scrabbling around your bags for paper receipts with a throbbing head.

Still not convinced. OK then, we’ll make it even easier. Have £10 off a ride to see how good we are. Share the code ‘gethome14’ with your staff and they’ll get a tenner off their first GetTaxi ride this December. Just download GetTaxi, register your card in the app, enter the code and choose card payment when booking to redeem the credit. It’s Christmas come early… Now then, that’s almost it. Final thing is just to take care, avoid the mistletoe and make sure you have a wonderful month of festive frolics and of course, a very Merry Christmas!

Advent Calendar T&Cs

Terms & Conditions apply subject to each day’s prizes. Each day’s prizes are different, so we’ll update every day when announcing the winners. Stay tuned.

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Nov 18, 2014 Swap your bus driver for a GetTaxi fiver Posted in BLOG, News, Social, Technologies, by GetTaxi team

5 pound SMALL blog

Have you heard? Travel just became amazing. Like, seriously. Say goodbye to your routine commute across London…

…because GetTaxi just launched £5 rides.

Yes – London Black Cab rides for only a fiver! It’s bloomin’ cabulous.

If you’re starting your journey in zones 3 – 6 and travelling a distance of 10km or less, your taxi fare will cost just £5 from now until the end of the year. Better still, traffic and time don’t affect the £5 flat rate so why not take a friend to the West End or a fiver cab down to Camden Town?

Black Cabs are the safest way to travel around London and with the cold, winter nights getting darker and darker, it’s reassuring to know when you ride GetTaxi, you’re stepping into a fully licensed and regulated vehicle, complete with a licensed driver behind the wheel. This is especially reassuring to those that live outside central London that need ways to travel around safely, but can’t always grab a Black Cab as easily as in zone 1.

Alas, the “£5 London rides” campaign was born. Not only will GetTaxi give those living in zones 3 – 6 an affordable way to get around, but we’ll also drive more work into the outer boroughs for suburban drivers. Everyone’s a winner.

GetTaxi UK CEO, Remo Gerber, adds “We’re thrilled that we can launch this £5 offer to all Londoners and pleased we can increase the number of jobs going to world famous Black Taxi’s. It’s definitely the safest way to get around London this festive period.”

With an offer as hot as this, don’t hang about. Jump into the GetTaxi app now and take a £5 ride from your home in zone 5. Travelling from any point in zones 3 – 6 and entering a destination of 10km or under, means you’ll automatically qualify for a £5 ride. All rides starting in zones 3 – 6 that are over 10km will also get fixed prices, providing the destination is entered.

And don’t forget, you can still schedule future bookings up to two weeks in advance plus, our 24/7 customer care team are always on hand to help you with whatever you need.

Swap your bus driver for a GetTaxi fiver and start riding today. There’s no excuse not to.

Terms & Conditions

1. £5 offer and fixed prices only apply when you are notified by in-app pop up. If no app pop up is shown, the journey does not qualify
2. £5 offer and fixed prices apply to journeys starting in travel card zones 3 – 6
3. Journeys up to 10km qualify for £5 offer. Customers will be notified by app pop-up. If no app pop-up is shown, the journey does not qualify
4. Journeys that start in zones 3 – 6 and are longer than 10km will be charged at a competitive fixed price
5. £5 offer and fixed rate journeys apply to card bookings only
6. User must enter pick up and destination to qualify
7. All qualifying £5 offer journeys are based on the centre to centre distance between postcodes being less or equal than 10KM. Actual driven distance may be higher or lower than 10 KM
8. 2 minutes free waiting time, thereafter £0.5/per minute
9. A change in destination or additional stop points are not covered by this fare. If a change to journey occurs, the taxi meter will apply
10. £5 offer is not valid for business/account rides
11. £5 offer is not valid for pick-ups from airports

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Nov 14, 2014 The GetTaxi Driver App is here Posted in Behind The Scenes, BLOG, Driver, News, Technologies, by GetTaxi team

It’s the moment you’ve all been waiting for drivers.

We’re pleased to announce that the GetTaxi Driver App has landed and is available to all drivers. You can now choose between using the app or the tablet, whatever works best for you and your cab. If you’d like to swap your tablet for the app, simply fill out the information in this link and someone from the Driver Services team will contact you to complete your registration.

Whether you’re returning your tablet or are a new driver who wants to get started, just pop into one of our offices and we can install the app for you there and then. Please remember to return everything that came with the tablet including the charger, bracket and box. You can drop in to either of the below locations between 9am-6pm, Monday to Friday.

45 Moorfields, EC2Y 9AE or Highgate Studios, 53-79 Highgate Road, NW5 1TL.

As this is the first version of the GetTaxi Driver App, future orders aren’t available on it just yet and you won’t be able to view your job history. If you’d like access to these features, they are available on your tablet as usual and we are working hard to get these running on future versions of the app.

We’d also like to clear up the confusion that’s been spreading over the past couple of days around the £100 deposit for the tablet.

New Drivers

– When signing the T&Cs for the Driver App we take a £100 deposit to cover any potential fare discrepancies
– If you choose to leave GetTaxi, we review all the figures and will return the full amount if there are no discrepancies
– Any differences will be deducted from the £100 deposit

Existing drivers switching from tablet to app

– Drivers who are currently using the GetTaxi tablet paid up to a £100 equipment deposit
– When switching to the new app, drivers must return the tablet and sign new T&Cs associated with the app
– The new driver app T&Cs include a £100 deposit to cover any potential fare discrepancies. We automatically transfer your previous £100 equipment deposit to cover the new app deposit
– If you choose to leave GetTaxi, we review all the figures and will return the full amount if there are no discrepancies
– Any differences will be deducted from the £100 deposit

If anything’s still unclear, please give Driver Services a call on 0207 428 2210 who are happy to chat to you. We hope the new app is everything you asked for and please keep sharing your feedback with us so we can continuously improve our service. We really do appreciate it.

Thanks for all of your hard work, safe journeys and have a great weekend.

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